John Reid Trucking Ltd is a privately owned, family operated business. The company was established over 10 years ago and John Reid himself has over 35 years experience in the haulage industry.
The company have a varied fleet of 31 vehicles operating from 3.5 tonne curtain sided vans right up to a 44 tonne articulated lorry.
Confidential Invoice Discounting. Previously provided by a high street bank, however Mr Reid was unhappy with their poor service levels.
What made you move your facility to SBF?
I got a phone call from Skipton Business Finance and I welcomed their zero-pressure approach. They seemed genuinely interested in helping our business as a whole.
What are SBF’s three main qualities?
Ease of use. Migrating our discounting facility from the high street bank to Skipton Business Finance was extremely easy. The current system is also very easy to use. Plus, we have direct access to a Relationship Manager whose job it is to ensure we’re happy!
Compact Unit. I get a sense that there is a real team ethic at Skipton Business Finance. I’ve never had to deal with an automated service and when our Relationship Manager isn’t available, which is very rare, I’m always in touch with someone who knows our business and knows our facility.
Excellent Service Levels. The service levels at Skipton Business Finance are second-to-none and we’re really pleased with the ongoing relationship we share with them. It’s great to know that I can just pick up a phone and speak to someone in an instant.
What has surprised you most about SBF?
Being extremely proactive. When our sales increase so do our needs, and Skipton Business Finance are extremely proactive in seeing these trends and adjusting our requirements accordingly. They really do have a good understanding of business and their pro-activity makes the facility we have with them really flexible.