Operations Support Executive

Skipton Business Finance is the UK's Leading Factoring & Invoice Discounting provider. We provide Factoring and Invoice discounting services to companies across a wide range of industries.

We have been established for more than 13 years and have recently been voted “best SME Factoring Provider”.

We have two exciting opportunities to join a fast growing company and be a part of a dedicated and dynamic team.

Department/Location: Operations Department, Head Office, Skipton

Hours: Monday - Friday, 9am - 5pm

Salary Band: £12,500 - £17,000 (depending on relevant experience)

Closing Date: Friday 20th September

Reports to: Senior Operations Support Executive

Job purpose:

  • To be responsible for the sales ledger maintenance, reconciliation, inbound and outbound telephone chasing of payments (credit control) within your portfolio of Factored and Invoice Discounting Clients
  • Identify and eliminate potential risks to SBFL
  • To ensure that clients receive an excellent level of service
  • To build and maintain Client and Debtor relationships, promoting the name of SBFL by providing a first class customer service
  • To generate additional income for SBFL but not by compromising our security and recognising the opportunity of offering our services to possible prospective Clients
Primary Duties:
  • To be responsible for the accurate processing and allocation of all notification schedules cash / BACS receipts and collating any necessary paperwork for a portfolio of Factoring / Invoice Discounting clients.
  • To be responsible for the sales ledger maintenance, credit control, and sales ledger reconciliation of a portfolio of Factored and Invoice Discounting client sales ledgers.
  • To report potential risk situations to the RM(Relationship Manager)/ACSM (Assistant Client Services Manager)/ HOCS(Head of Client Services)
  • To be a supportive and participative team member ensuring that the duties of team members are effectively carried out in their absence.
  • To build and maintain Client and Debtor relationships, promoting the name of SBF by providing a first class customer service.
  • To generate additional income for SBF but not by compromising our security and recognising the opportunity of offering our services to possible prospective Clients.
Experience/knowledge required:
  • Ability to work accurately and efficiently under pressure and to strict deadlines.
  • To begin the FDA Foundation course within 3 months of employment in this role.
  • Computer literate with fast, accurate keyboard skills.
  • Minimum of two standard GCSE’s including Maths and English.

Experience desired (but not essential):

  • Collections
  • Telephone work
What will the ideal candidate be?
  • Organised with the ability to prioritise their own workload and demonstrate their initiative within the working environment
  • Flexible, able to adapt and open to feedback
  • Computer literate
  • Positive with a can-do attitude
  • Deadline conscious and able to work under pressure
  • Strong numerically and verbally

If you'd like to apply for the job, please send your CV and supporting documents to scoates@skiptonbf.co.uk