When SBF's Operations Support Executive isn't meeting her daily collection targets, or making sure each account she looks after is up to date, she's spending her spare time either shopping or socialising with friends.
But there's another part of Kelsey's life that really does propel her into stardom.
A part-time model and TV extra, Kelsey has recently become Miss Leeds and is now bidding to become Miss England.
Here, you can follow her journey...
05/06/2011 - SBF Employee Kelsey Sutcliffe wins Miss Leeds
04/06/2011 - Help Kelsey become a Next Model by VOTING HERE!
01/03/2011 - Learn more about our Kelsey
01/06/2011 - SBF's Kelsey Sutcliffe bidding to win Miss Leeds 2011